Home About Us Services Sectors Contact

Frequently Asked Questions

Answers to the questions we hear most often from new and returning clients.

How do I request a quote?

Send us the basics — origin, destination, type of cargo, approximate weight or volume, and your preferred mode (air, sea, or road). You can share these through our contact form and we will get back to you with a quote, usually within one business day.

Which regions do you cover?

We arrange shipments to and from most major trade lanes, with a focus on routes connecting India to the Middle East, Europe, Southeast Asia, and North America. If you have a specific lane in mind, ask us and we will confirm availability.

How long does shipping usually take?

Transit time depends on the mode and route. Air freight typically moves in a few days, while sea freight can take several weeks. Once we understand your requirement, we will share realistic transit estimates along with the quote.

Can you handle customs clearance for me?

Yes. Our team prepares and files import and export declarations, handles tariff classification, and liaises with customs authorities so your cargo clears without unnecessary delays.

Do you offer warehousing and storage?

We provide both bonded and non-bonded storage, along with inventory management and pick-and-pack services. Temperature-controlled space is available for goods that need it.

Is my cargo insured in transit?

We maintain the insurance cover required by law for goods in transit. For high-value or fragile shipments, we recommend additional cover and are happy to advise on suitable options.

How do I get in touch?

The quickest way is through our contact page, where you will find our phone, email, and office details. We respond to most enquiries within 24 hours on working days.